At Vatican Museum Tickets Srls, we are committed to protecting the privacy of our customers. This privacy policy explains what information we collect, how we use it, and how we protect it. By using our website or booking a tour or ticket through us, you are accepting the practices described in this policy.
Information we collect
We collect information from our customers in several ways, including:
- Contact information, such as name, email address, and phone number
- Payment information, such as credit card details
- Information about your tour or ticket purchase, such as date, time, and a number of tickets
- Information about your visit to the Vatican Museums, such as date of visit and areas visited
How we use the information we collect
We use the information we collect to:
- Process your tour or ticket purchase
- Provide customer service, including responding to inquiries and handling complaints
- Send promotional materials and updates about our tours and tickets
- Improve our website and services
Sharing of information
We do not sell, rent, or share any personal information with third parties, except as necessary to complete a tour or ticket purchase or as required by law.
Cookie Policy
A cookie policy, as part of our privacy policy, typically informs users about the types of cookies we use, how they are used, and what users can do to manage them.
The policy also includes information about our company’s data collection and use practices, as well as information about how users can contact us with any questions or concerns.
Typically, we use cookies to improve the user experience on our website, personalize the content and advertisements, and analyze the website traffic.
We never collect sensitive data or personally identifiable information without consent using our cookie policy. We do not share any data to the third parties.
Simply change your browser’s settings to remove our cookies if you choose not to accept cookies.
It’s important to keep in mind that by deleting certain specific cookies, your experience on our website may suffer.
Tracking Pixels and related technologies
We and our third-party partners may use pixels and other related tracking technologies, which are tiny graphic files with an identifier that let us know when someone has visited our site. Additionally, it enables us to monitor visitor traffic patterns as they move between pages.
Although you cannot turn off certain tracking technologies, in some circumstances they do need cookies to function properly. In this case, clearing the cookies will stop these technologies from operating as intended.
Data retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
Data security
We take appropriate measures to protect personal information from unauthorized access, use, disclosure, or destruction.
Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If we become aware that a child under 13 has provided personal information, we will take steps to delete it.
Changes to our privacy policy
We may update this privacy policy occasionally. The most recent version of the policy will always be posted on our website.
Contact information
If you have any questions or concerns about our privacy policy, please visit: https://vaticanmuseumtickets.it/contact/ or call us at +39 062 757 630 (Monday to Saturday from 8 am to 4 pm).
