Terms and Conditions

We operate the Vatican Museums Tickets website (the “Website”) as a service to the public. By accessing or using the Website, you agree to be bound by the terms and conditions set forth in this document (the “Terms and Conditions”). If you do not agree to these Terms and Conditions, you should not use the Website.


  • The terms and conditions that control how users use this website are referred to as the “terms and conditions of use.
  • Services refer to the features, tools, programs, data, and other tour offerings made available through this website.
  • Any person who accesses this website and/or utilizes it is referred to as a user or client.
  • Any links available from or within the website are referred to as the “Website” (site), but any external websites or links to external websites that are not owned or controlled by Vatican Museums Tickets or a related company doing business as Us are not included.
  • The term “material” refers to any tangible information or objects on this website that can be recovered. For instance, HTML, goods, information, photographs, maps, films, and so on.

Acceptance of Terms

By using our website, you agree to abide by all of the terms and conditions outlined in this agreement. You agree to abide by all applicable laws and regulations.

You are responsible for ensuring that the information you provide to us is accurate and complete.

Vatican Museum Tickets reserves the right to deny access to the website or ticket purchasing to any user at any time.


Use of our website is limited to individuals who can form legally binding contracts under applicable law.

Rights Violation Complaints

Vatican Museum Tickets strictly comply with the rights of the intellectual property of others. The user must email the following documentation if they believe their work has been copied and uploaded on this website in violation of their copyright:

  • The person’s signature on behalf of the copyright holder, even if digital.
  • The outline of the protected work that the user alleges has been violated.
  • The page on the website where the user thinks there has been a copyright violation of the content.
  • The user attests that the facts stated above are accurate and that he is the sole owner of the copyright or has the right to act on the owner’s behalf.
  • The user attests that the use of the information was not authorized by the owner of the copyright, the claimant, or the law.

About Vatican Museum Tickets Services

About Vatican Museum Tickets Services
  • All tickets purchased on our website are non-transferable and non-refundable unless otherwise stated in our cancellation policy.
  • Tickets must be presented at the museum entrance on the day of the scheduled visit. Failure to do so may result in denied access to the museum.
  • The resale of tickets is strictly prohibited and we reserve the right to cancel any tickets that have been resold.
Ticket Availability

The availability of tickets is subject to change and we cannot guarantee that tickets will be available for purchase at all times.

Prices and Payment

The prices of tours and tickets are subject to change and may vary depending on the date and time of your visit. Payment must be made in full at the time of purchase.

Travel Flexibly

Travel with peace of mind knowing that you have the flexibility to change your plans if needed. With our book-with-confidence policy, you can now book your next adventure without worrying about the unknown.

Whether it’s a sudden change in work schedule or a shift in personal circumstances, we understand that life can be unpredictable.

That’s why we allow you to change your travel dates based on our Tour Availability, but it comes with the Tour Fees. So, go ahead and book that trip you’ve been dreaming of, knowing that you have the option to adjust your plans if necessary.

Our commitment to customer satisfaction means that we always put your needs first. With our book-with-confidence policy, you can trust that we have your back, no matter what changes come your way.

Book your next adventure with confidence and experience the joy of travel, knowing that you have the flexibility to make changes if needed.


Vatican Museum Tickets shall not be liable for any damages arising from the use of our website or the inability to use our website.

Intellectual Property

All content on our website is protected by copyright and trademark laws and may not be used without our express written consent.


You agree to indemnify and hold Vatican Museum Tickets harmless from any claims, losses, damages, liabilities, and expenses, including attorney’s fees, arising out of or in connection with your use of our website.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of Italy.

Dispute Resolution

Any disputes arising out of or related to these terms and conditions shall be resolved through binding arbitration in accordance with the rules of the Italian Arbitration Association.

Refund and Cancellation Policy

Our cancellation and refund policy is outlined in a separate section on our website.

We reserve the right to make changes to our cancellation and refund policy at any time without notice.

Privacy Policy

We take the privacy of our users seriously and have implemented a detailed privacy policy to protect your personal information. Our privacy policy is outlined in a separate section on our website.

Force Majeure

Vatican Museum Tickets shall not be liable for any failure to perform its obligations under this agreement if such failure is as a result of acts of nature (including fire, flood, earthquake, storm, hurricane, or other natural disasters), war, invasion, the act of foreign enemies, hostilities (regardless of whether war is declared), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labor dispute, strike, lockout or interruption or failure of electricity or telephone service.

Contact Information

For any questions or concerns regarding our terms and conditions or any other aspect of our website, please visit: https://vaticanmuseumtickets.it/contact/ or call us at +39 062 757 630 (Monday to Saturday from 8 am to 4 pm).

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